Contact information

Contact Information

If you have questions about your order, our automatic self-cleaning cat litter boxes, shipping, returns, refunds, or product support, our customer service team is here to help.

Customer Support

Email: support@petipvot.com

You can contact us for:

  • Order and payment questions
  • Shipping and tracking assistance
  • Delivery issues
  • Returns and refunds
  • Exchanges
  • Product questions
  • Automatic litter box troubleshooting
  • Damaged or defective products
  • Warranty and after-sales support

For order-related questions, please include your order number so we can assist you more efficiently.

If you are experiencing a product issue, photos or videos showing the problem may help our customer service team provide a faster solution.

Business Information

Company Name:
Blue Meadowview LLC

Business Address:
29370 COTTAGE CT
MENIFEE, CA 92584
United States

Customer Support Email:
support@petipvot.com

Returns

We accept eligible return requests within 30 days of delivery in accordance with our Return & Refund Policy.

For standard customer-initiated returns, customers are responsible for one return shipping cost only.

Before returning any product, please contact:

support@petipvot.com

We will provide the correct return instructions and return address.

Please do not send returns directly to our business address unless our customer service team specifically instructs you to do so. Our return warehouse may differ from our business address.

Contact Us

For customer service or after-sales support, please contact:

Blue Meadowview LLC
29370 COTTAGE CT
MENIFEE, CA 92584
United States

Email: support@petipvot.com